Your connection to medical care in China

Paperwork First coordinates medical travel to China for international patients and families. From hospital enquiries and appointments to records, interpreting and practical arrangements, we help bring the different parts of your visit together.

What we handle

One medical journey. Support at every stage.

Prepare before you travel, communicate clearly while in China and keep documents and follow-up correspondence organised after your return. The work we take on is agreed with you in advance.

An expanding file of documents on a desk

Before you travel

Records & translationTranslated in full into Chinese, unfavourable findings included, quoted in writing before we start.

Hospital correspondenceWe write to institutions in Chinese and put your case in front of the right department.

AppointmentsWe help communicate appointment requests and changes. Availability and dates are confirmed by the hospital.

Visa documentsWe help prepare and translate supporting documents. The hospital issues any treatment invitation; the relevant authority decides the visa application.

While you are here

Arrival & accommodationWe provide information and help communicate with third-party providers. You agree the booking and pay the provider directly.

On-site interpretingClinics, scans, consent conversations, ward rounds. Someone beside you who speaks both.

Admission & dischargeWe assist with communication and documents for admission and discharge. You pay hospital deposits and medical bills directly to the hospital.

After you fly home

Follow-up correspondenceWithin the agreed scope, we help translate follow-up questions and hospital replies. Medical follow-up remains with your treating team.

What each of these costs →

Cross-border medical services

Cross-border care, built around your visit

We bring together the practical work behind a medical journey to China. Whether you are exploring a check-up, arranging a specialist appointment or preparing for hospital treatment, we help turn questions, documents and arrangements into clear next steps.

A service shaped around what you need

You may need one translated file, help communicating with a hospital, an interpreter at appointments or coordination across several stages. We agree the work, timing and fee in writing so you know who is handling each part.

Medical communication is our foundation

Paperwork First is a China-based company with a pharmaceutical-industry background. Accurate records and clear communication are central to our work: original findings, units and uncertainties are preserved, and hospital replies are translated in full.

Practical support around the hospital visit

Once the hospital arrangements are confirmed, we help coordinate language support and communication with transport, accommodation and other local providers. For optional sightseeing or family activities, we can introduce licensed travel providers. You confirm bookings and contract with and pay those providers directly.

Clear responsibilities and transparent fees

Our work covers the coordination and language services agreed with you. The hospital confirms whether it can accept your case, appointment dates, treatment plans and medical charges. You pay medical costs directly to the institution. We receive no referral fee from hospitals, clinics or physicians; any commercial introduction arrangement with a non-medical provider is disclosed before you use it.

Talk to us about your plans

Tell us where you are travelling from, what kind of visit you are considering and which parts you would like help with. We currently reply in English or Chinese. We agree the scope before taking on work; ongoing coordination for complex oncology cases is not currently a service we offer. Please keep medical records and identity documents out of your first message.

Let’s plan your medical journey to China

Start with your plans and practical questions. We will explain the next steps, the support available and the fee for the work you choose.

Plan your medical visit